Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: January 1, 2024

1. Introduction

At Eduveda, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

• Name, email address, phone number, and billing information

• Profile information including educational background and career goals

• Course enrollment and progress data

• Payment and transaction information

• Communication preferences and feedback

Automatically Collected Information

• IP address, browser type, and device information

• Usage data, including pages visited and time spent on our platform

• Cookies and similar tracking technologies

• Location data (with your consent)

3. How We Use Your Information

• To provide and maintain our educational services

• To process your course enrollments and payments

• To personalize your learning experience

• To communicate with you about courses, updates, and support

• To improve our platform and develop new features

• To ensure security and prevent fraud

• To comply with legal obligations

• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that help us operate our platform

Instructors: Course-related information for educational purposes

Payment Processors: To process transactions securely

Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

• We use industry-standard encryption to protect your data in transit and at rest

• Regular security audits and monitoring systems are in place

• Access to personal information is limited to authorized personnel only

• We implement multi-factor authentication and secure access controls

• Regular data backups ensure business continuity and data recovery

6. Cookies and Tracking Technologies

Types of Cookies We Use:

Essential Cookies: Required for basic site functionality

Performance Cookies: Help us understand how you use our site

Functional Cookies: Remember your preferences and settings

Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect site functionality.

7. Data Retention

• Account information is retained while your account is active

• Course progress and certificates are maintained for your records

• Payment information is retained as required by law and for audit purposes

• Marketing data is retained until you unsubscribe or request deletion

• Some data may be retained in anonymized form for analytics purposes

8. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information

Rectification: Correct inaccurate or incomplete information

Erasure: Request deletion of your personal information

Portability: Receive your data in a structured, machine-readable format

Objection: Object to processing of your personal information

Restriction: Request limitation of processing activities

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links and Services

• Our platform may contain links to external websites and services

• We are not responsible for the privacy practices of these third parties

• We encourage you to review the privacy policies of any external sites you visit

• Some third-party services may collect information independently

10. Children's Privacy

• Our services are not intended for children under 13 years of age

• We do not knowingly collect personal information from children under 13

• If we become aware of such collection, we will delete the information immediately

• Parents or guardians should monitor their children's online activities

11. International Data Transfers

• Your information may be transferred to and processed in countries other than India

• We ensure appropriate safeguards are in place for international transfers

• Data processing agreements include adequate protection measures

• We comply with applicable data protection laws in all jurisdictions

12. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time

• Significant changes will be communicated via email or platform notifications

• The "Last updated" date at the top indicates when changes were made

• Continued use of our services constitutes acceptance of updates

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@eduveda.com

General Inquiries: support@eduveda.com

Phone: +91 98765 43210

Address: Bangalore, Karnataka, India

Response Time: We aim to respond within 48 hours